{"id":853,"date":"2023-02-09T15:16:21","date_gmt":"2023-02-09T15:16:21","guid":{"rendered":"https:\/\/solfashionsapataria.pt\/resolucao-de-litigios-de-consumo\/"},"modified":"2023-03-15T18:38:55","modified_gmt":"2023-03-15T18:38:55","slug":"consumer-dispute-resolution","status":"publish","type":"page","link":"https:\/\/solfashionsapataria.pt\/en\/consumer-dispute-resolution\/","title":{"rendered":"Consumer Dispute Resolution"},"content":{"rendered":"

\"\"<\/a><\/p>\n

 <\/p>\n

What is a consumer conflict?<\/p>\n

A consumer conflict is one that results from a legal consumer relationship, always having a consumer and a professional as parties (however, on either side there may be several consumers or several professionals).<\/p>\n

It is also important to delimit consumption conflicts to situations in which the complaint is presented by the consumer. If the consumer does not comply with the contract, namely by not paying the price of the good or service, this is not a conflict that can be qualified as a consumption conflict. This is because the reason for characterizing a conflict as one of consumption lies in the specific position (of greater weakness) in which the consumer, as a rule, finds himself.<\/p>\n

To consult the complete information click here<\/p>\n

In the event of a consumer dispute, the consumer can use the online European Dispute Resolution Platform, available at http:\/\/ec.europa.eu\/consumers\/odr<\/a> or the following alternative consumer dispute resolution entities:<\/p>\n

1. CNIACC – National Center for Information and Arbitration of Consumer Disputes<\/p>\n

Phone: 213 847 484 * E-mail: cniacc@fd.unl.pt<\/a><\/p>\n

2. CIMAAL \u2013 Algarve Consumer Dispute Information, Mediation and Arbitration Center<\/p>\n

Tel.: 289 823 135 * E-mail: Acimaal@mail.telepac.pt<\/a>; info@consumoalgarve.pt<\/a><\/p>\n

3. Coimbra District Consumer Conflict Arbitration Center<\/p>\n

Phone: 239 821 690\/289 * E-mail: geral@centrodearbitragemdecoimbra.com<\/a><\/p>\n

4. Lisbon Consumer Dispute Arbitration Center<\/p>\n

Tel.: 218807030 * E-mail: juridico@centroarbitragemlisboa.pt<\/a>; director@centroarbitragemlisboa.pt<\/a><\/p>\n

5. Porto Consumer Information and Arbitration Center<\/p>\n

Phone: 225 508 349 \/ 225 029 791 * E-mail: cicap@mail.telepac.pt<\/a><\/p>\n

6. Vale do Ave Consumer Dispute Arbitration Center\/Arbitration Court<\/p>\n

Phone: 253 422 410 * E-mail: triave@gmail.com<\/a><\/p>\n

7. Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)<\/p>\n

Phone: 253 617 604 * E-mail: geral@ciab.pt<\/a><\/p>\n

8. Madeira Consumer Dispute Arbitration Center<\/p>\n

Telephone: 291 215 070 * E-mail: centroarbitragem.srias@madeira.gov.pt<\/a><\/p>\n

For more information, consult the Consumer Portal at www.consumidor.pt<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

  What is a consumer conflict? A consumer conflict is one that results from a legal","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-853","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFootwear Online - Consumer Dispute Resolution - Solfashion<\/title>\n<meta name=\"description\" content=\"Learn more about our Consumer Dispute Resolution here. 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