{"id":854,"date":"2023-02-09T15:16:21","date_gmt":"2023-02-09T15:16:21","guid":{"rendered":"https:\/\/solfashionsapataria.pt\/resolucao-de-litigios-de-consumo\/"},"modified":"2023-03-17T11:45:55","modified_gmt":"2023-03-17T11:45:55","slug":"resolution-des-litiges-de-consommation","status":"publish","type":"page","link":"https:\/\/solfashionsapataria.pt\/fr\/resolution-des-litiges-de-consommation\/","title":{"rendered":"R\u00e9solution des litiges de consommation"},"content":{"rendered":"

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Qu’est-ce qu’un litige de consommation ?<\/p>\n

Un litige de consommation est celui qui r\u00e9sulte d’une relation l\u00e9gale de consommation, ayant toujours comme parties un consommateur et un professionnel (cependant, de part et d’autre il peut y avoir plusieurs consommateurs ou plusieurs professionnels).<\/p>\n

Il est \u00e9galement important de d\u00e9limiter les conflits de consommation aux situations dans lesquelles la r\u00e9clamation est pr\u00e9sent\u00e9e par le consommateur. Si le consommateur ne respecte pas le contrat, notamment en ne payant pas le prix du bien ou du service, il ne s’agit pas d’un conflit pouvant \u00eatre qualifi\u00e9 de conflit de consommation. En effet, la raison de qualifier un conflit de consommation r\u00e9side dans la position sp\u00e9cifique (de plus grande faiblesse) dans laquelle se trouve, en r\u00e8gle g\u00e9n\u00e9rale, le consommateur.<\/p>\n

Pour consulter les informations compl\u00e8tes cliquez ici<\/p>\n

En cas de litige de consommation, le consommateur peut utiliser la plateforme europ\u00e9enne de r\u00e8glement des litiges en ligne, disponible \u00e0 l’adresse http:\/\/ec.europa.eu\/consumers\/odr<\/a> ou les entit\u00e9s alternatives de r\u00e8glement des litiges de consommation suivantes :<\/p>\n

1. CNIACC – Centre National d’Information et d’Arbitrage des Litiges de Consommation<\/p>\n

T\u00e9l\u00e9phone : 213 847 484 * E-mail : cniacc@fd.unl.pt<\/a><\/p>\n

2. CIMAAL – Centre d’information, de m\u00e9diation et d’arbitrage des litiges de consommation de l’Algarve<\/p>\n

T\u00e9l. : 289 823 135 * E-mail : Acimaal@mail.telepac.pt<\/a> ; info@consumoalgarve.pt<\/a><\/p>\n

3. Centre d’arbitrage des conflits de consommation du district de Coimbra<\/p>\n

T\u00e9l\u00e9phone : 239 821 690\/289 * E-mail : geral@centrodearbitragemdecoimbra.com<\/a><\/p>\n

4. Centre d’arbitrage des litiges de consommation de Lisbonne<\/p>\n

T\u00e9l. : 218807030 * E-mail : juridico@centroarbitragemlisboa.pt<\/a> ; directeur@centroarbitragemlisboa.pt<\/a><\/p>\n

5. Centre d’information et d’arbitrage des consommateurs de Porto<\/p>\n

T\u00e9l\u00e9phone : 225 508 349 \/ 225 029 791 * E-mail : cicap@mail.telepac.pt<\/a><\/p>\n

6. Centre d’arbitrage des litiges de consommation de Vale do Ave \/ Cour d’arbitrage<\/p>\n

T\u00e9l\u00e9phone : 253 422 410 * E-mail : triave@gmail.com<\/a><\/p>\n

7. Centre d’information, de m\u00e9diation et d’arbitrage des consommateurs (tribunal d’arbitrage des consommateurs)<\/p>\n

T\u00e9l\u00e9phone : 253 617 604 * E-mail : geral@ciab.pt<\/a><\/p>\n

8. Centre d’arbitrage des litiges de consommation de Mad\u00e8re<\/p>\n

T\u00e9l\u00e9phone : 291 215 070 * E-mail : centroarbitragem.srias@madeira.gov.pt<\/a><\/p>\n

Pour plus d’informations, consultez le Portail Consommateur sur www.consumidor.pt<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    Qu’est-ce qu’un litige de consommation ? Un litige de consommation","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-854","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nChaussures en ligne - Litiges de Consommation - Solfashion<\/title>\n<meta name=\"description\" content=\"En savoir plus sur notre R\u00e9solution des Litiges de Consommation. 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